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Order Management Italian French
| Location: | Dublin City |
|---|---|
| Salary: | Not Disclosed |
| Ref: | NK-GLO_76506765 |
| Branch: | Walkinstown |
| Phone: | 01 4505288 |
| Email: | natasha.76506.1858@graftonrecruitment.aplitrak.com |
| NK-GLO_76506765 Order Management Italian French | |
The Job - Customer Service Executive with fluency in English + 2 other languages (native fluency in Italian + Dutch or French – spoken and written).Reporting to the Customer Services Manager/Operations Manager.
The Company
Our client is the leading worldwide provider of employee incentive and reward programs. We are experts in providing end-to-end solutions for motivational, loyalty, recognition, reward and incentive programs. Globally we design tailor-made motivation solutions and incentive management systems, and deliver the awards themselves – in multiple countries/currencies/languages
The ideal candidate will….
- Be ambitious and willing to work in a fast paced environment
- Be a team player
- Be confident and have excellent communication skills
- Have excellent attention to detail
- Be fluent in English + 2 other languages
The Role
- Dealing with specific daily tasks
- Dealing with customer enquiries on a daily basis – via phone and email
- Ensure that daily chartered Customer Service levels are met and that quality remains first class
- Resolution of issues in a timely manner and taking issues right through to conclusion
- Escalation of issues when necessary to the Customer Service Manager
The following Qualifications are essential
- Minimum 2 years Customer Service experience in Services/IT environment
- Intermediate level of Excel
- Previous data entry experience is an advantage
Please apply if you have the relevant experience - out client is looking to interview for this role next week (from the 16th August)and the succesful person will start asap
Please contact Nat on 01 4505288 if you have any questions.
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